As William Gibson commented, the future is here… it’s just not evenly distributed yet. While the tools now exist to deliver on Sheryl Sandberg’s prediction of an email-free future, without significant investment in culture change email will persist.
Halton Housing Trust permanently switches off internal email next month, and it’s not an experiment, it’s a change in priorities. This has provided the opportunity for a wholesale reassessment of their business communication approaches and productivity.
Corporate mail signatures have become circumventions for anything and everything employees say. Email small print is ridiculous and a waste of time and thought.
Banning internal email — is it a stupid idea, or a necessary thing to do?
Once I hit send, it’s out of my hands, and in to yours. Har har.
Of course email isn’t dying anytime soon. While some people drastically reduce reliance upon mail, the rest of us can make better use of it.
Never-ending email chains and ‘occupational spam’ means that knowledge workers are living in their inboxes, searching for the relevant information that should be readily available elsewhere.
If emailing a group of people (but not sending a mass mail) then consider putting appropriate addresses in the CC field, rather than in the ‘To’ field.
An ‘all employee’ mass mail is a blunt tool, but project / team specific emails can still be useful.